Bales Cleaning and Restoration Services
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2510 Bethman Road, St. Charles, MO 63301 | 24 Hour Response Team 636-498-1000


Thank you Bales Cleaning & Restoration the carpets look ah-mazing!
–Cathy S. May 3, 2013

Thank you for doing a great job on out carpets at the bar! The guys did an outstanding job and they were very quick at getting it done. I will refer you to anyone! Thanks again.
–Julie W. March 21, 2013

Thank You!! Thank You!!!
Bales for cleaning my carpets.
They look Awesome. Thinking I will be setting up for you to come every 3-4 months.

–Tina L. Feb. 20, 2013


Hello Bales Cleaning & Restoration Services,

I want to thank you and your company for the excellent service your company provided to me.  I had lived in St. Louis for 53 years and had never had a need for your company’s services. This past year I had relocated to San Antonio, TX for business.  I can admit that I miss many of my favorite things in St Louis; I have not missed the cold and snow of this winter.

 It was Sunday evening around 4:00pm when the tenants renting my home in Lake St Louis called.  They said the finished basement had standing water two or three inches deep covering the floor.  It is a terrible feeling of helplessness being out of town so far away, when your home is flooding.

 As a small business owner myself, I try to do business with people I know.  Networking through friends and neighbors I called the 24 Hr emergency number to Bales Cleaning around 4:30 on a Sunday afternoon.  Within 75 minutes a service tech was at my house cleaning the water out of the basement.

 Learning that Bales also did Restoration Work, I had them remove all the damaged carpet and drywall.  They did a great job in all repairs and had the basement looking in better shape than before the water accident.

 I am very happy with the Five Star Service I received from Bales Cleaning & Restoration. I would recommend them to anyone that would need Carpet Cleaning or Restoration Services.

 Remember using locally owned business not only helps those in need, it also helps your neighbors that live in the same community as you.  Looking forward to returning to St Charles, MO.

Thanks again for your help.                                                        -M.D.

Dear Bob,

I want to thank you for the outstanding job you and your company did with repairing my basement from the property damage I recently incurred.     I appreciate the fact that you always returned my phone calls and followed through with your commitment in such a timely manner.    I also appreciate the quality of the construction work and the cleanliness of the completed job.


Please feel free to use this letter as a referral for your future customers.   I highly recommend Bales Cleaning and Restoration!


Kathi G.